Key Benefits

- More Effective Information Sharing Allows for customer information proliferation and collaboration throughout the service organization, and not just among the sales teams

- Easy-to-use Familiar social media use interface. All key data and features readily acessible.

- Affordable and Cost effective Pricing based on subscription model, starting at around the cost of a latte per month.

Fact Sheet

Ethos xCRM is an add-on to Microsoft Dynamics CRM
- xCRM is a social layer built directly on the Dynamics CRM database, eliminating synchronization and data quality issues
- CRM objects as Accounts, Contacts and Opportunities can be created and edited directly in Ethos xCRM
- Microsoft Dynamics CRM licenses is required to manage CRM objects. Pricing does not include Microsoft Dynamics CRM licenses (necessary for sales team)

Ethos xCRM integrates with Microsoft Productivity Suite
- Dashboard can operate as standalone portal or be integrated with Microsoft Sharepoint Portal environment- Email can be integrated into the feed from Microsoft Exchange Server
- Dashboard can be hosted on Windows Azure for optimal availability

Mobile access
- iPhone and Android client app for managing feeds and collaboration

Integrated enterprise suite
- Ethos also offer solutions for talent management and innovation management that integrate seamlessly with CRM. Contact us for more information if this is of interest

Implementation
- Ethos xCRM is installed as an add-on to on-premise installations on Microsoft Dynamics CRM 4. 
- Technical installation normally takes one day. If your Microsoft CRM installation is heavily customised the installation effort may be higher
- Initial trainings and sharing of best practices

Support
- Technical support is included in base package
- Simple user guides are provided. Training is not necessary for people experienced with communication standards on the internet.

Try xCRM for Free

Try the xCRM demo here for free!