For Independent Software Vendors, or ISVs, striking the balance between product development and product deployment can be particularly challenging. Companies whose core businesses are built on a home-grown technical solution find themselves not only needing, but also wanting, to improve their existing products and create new ones. After all, the offering must be dynamic.

The challenge comes in (1) getting new customers set up and using the software products properly and (2) ensuring that existing customers are up-to-date with their products. Time spent in customer support is time lost in product innovation.

Ethos can meet you in between.

Product development—At a major level, Ethos can take on product development for applications. At a minor level, we can work on enhancements to existing products.

Product Deployment—For those vendors who wish to focus on product development, we can take on product deployment, assisting customers with getting up to speed on your products.

Product Implementation—You do the design. We’ll build it, test it, maintain it, or all of the above. The point of this is that design is the most critical aspect of the software development cycle. In the offering, you, the specialist in the subject-matter, design what needs to be built. Our subject-matter expertise is in constructing according to the blueprints.

Resources-On-Call —We can keep resources available who are specially trained in your products. This allows you to offload whatever you want to us.